Friday, September 30, 2016

Feed Lease Offers A 24/7 Hotline for the Health of Your Equipment

You’re not a banker. You don’t close shop at 5pm. Neither do we.

Your factory floor is a 24/7 operation. And because of this, Feed Lease phone support is available any time of the day, any day of the year.

Murphy’s Law states that anything that can go wrong, will go wrong. We’re not sure who Murphy is, but he’s right. And it seems more often than not, when that something goes wrong, it’s usually at the worst possible time.

That’s when you get on the horn with Feed Lease. 

Go ahead. Our technicians aren’t going to think horrible thoughts or cast disparaging looks at one another when you call us at 3:24AM. In fact, our 24/7 technical support is happy to help. (Don’t worry; it’s not the annoying “happy morning person” kind of happy.)

We’re happy because we want to help. And we know the importance of being proactive in minimizing downtime.

For example, say the heavy-duty peeler/threader/hold-down arm on your straightener stops peeling. Or threading. Or holding down. Maybe all three. You get the point. Bottom line, you’re in a bind. You’ve got a job that requires this specific part and you can’t afford the downtime. Even in the middle of the night.

A Feed Lease phone support technician will talk you through the troubleshooting process, help you to pinpoint the problem and possibly even get you back up and running. But even if the problem requires a mechanic to come to your factory floor the next day, all of the time draining guesswork is now out of the way and the technician can get straight to work.

Plus, you can be sure that any replacement parts will be manufacturer original components and will meet all of the specifications of the original design, so they’re bound to keep working. 

Regardless of what Murphy says.

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